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Privacy Policy

Last updated: April 20, 2026. We are committed to protecting the privacy of our schools, students, and staff.

11. Introduction

This Privacy Policy explains how eSchool (“we,” “our,” or “us”) collects, uses, discloses, and safeguards personal data when schools, administrators, teachers, parents, and students use our school management platform.

22. Information We Collect

a. School & Administrative Data

School name, address, and contact details. Administrator account credentials.

b. Student Information

Full name, date of birth, gender. Academic records, attendance, grades. Class and enrollment details.

c. Staff & Teacher Information

Full name, role, contact details. Employment and attendance records.

d. Parent/Guardian Information

Names and contact details. Relationship to student.

e. Usage Data

Login activity. Device and browser information. System interaction logs.

33. How We Use Information

We use collected data to:

  • Provide and maintain the platform
  • Manage school operations (attendance, grading, communication)
  • Improve system performance and user experience
  • Provide customer support
  • Ensure security and prevent fraud

44. Data Sharing and Disclosure

We do not sell personal data. Data may be shared only:

  • With authorized school administrators
  • With service providers supporting system operations
  • When required by law or legal process

55. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse. This includes encryption, firewalls, and regular security audits.

66. Data Retention

Data is retained as long as necessary to provide services or comply with legal obligations. Schools control student and staff data retention policies and can request data deletion upon contract termination.

77. User Rights

Users may:

  • Request access to their data
  • Request correction of inaccurate data
  • Request deletion where applicable

Requests should be made through the respective school administration.

88. Children’s Privacy

The platform is used by schools under administrative control. Student data is processed only as instructed by the school. We comply with relevant data protection laws regarding children's information.

99. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be communicated within the platform or via email to registered administrators.

1010. Contact

For privacy-related inquiries, contact us at: privacy@eschool.et

Have questions about your data?

Our security team is here to help with any privacy-related concerns.

Contact Privacy Team